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Plan Your Visit | Salon de jeux de Québec

Plan your visit

Here’s everything you need to know to have a great time with us.

Plan your visit

Here’s everything you need to know to have a great time with us.

Mega Centre Beauport
847, rue Clemenceau
Québec QC G1C 2K6
Telephone: 1-877-700-5836

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Hours

The gaming hall is open on statutory holidays. See below for its opening hours.

Every day from 9 a.m. to 3 a.m.

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Our three partying tips

 

Set a budget for your night out

 

 

Celebrate in moderation

Treat yourself to a mocktail or non-alcoholic beer. Various alcohol-free options are available.

 

 

Plan how you’ll get home

  • Have a designated driver.
  • Take a taxi.

 

 

  • Parking


    • Free outdoor parking is available.
    • Public transit and a taxi service are available at all times. We invite you to use them to get to the gaming hall.

    Coat checks


    • The coat checks are open.
    • Backpacks, motorcycle helmets, umbrellas and other similar personal belongings are prohibited at the gaming hall. Only handbags and coats draped over the arm will be accepted inside the gaming hall.
    • The Salon de jeux de Québec cannot be held liable for lost or stolen items.

    Security


    • Access to the Salon de jeux de Québec is restricted to persons 18 years or older. Proof of age may be requested. Make sure you have a valid original photo ID with you. Photocopies and photos of your ID will not be accepted.
    • Rules of conduct

    General


    • Free Wi-Fi is available in all our establishments.
    • Customers must be wearing appropriate attire. Any clothing of a violent nature or associated with an organization known to be violent is prohibited.
    • Self-serve Loto-Québec scratch ticket distributors are not in operation at this time. You can buy lottery products at the Customer Experience counter.

    Accessibility


    • The Salon de jeux de Québec is accessible to people with limited mobility.
    • Wheelchairs are available for our customers. A customer wishing to borrow a wheelchair must go to the Customer Experience counter.
    • Wheelchairs cannot be reserved.
    • The gaming hall cannot guarantee the availability of wheelchairs.
  • Cash desk


    • Our cash desk and terminals are open.
    • The following services are available at the cash desk:
    • Exchange of foreign currencies (American dollars and euros) to Canadian dollars.
    • Terminals are also available for the following transactions:
    • Bank withdrawals.
    • Cashing in slips issued by slot machines.
    • The bar is open at all times during the gaming hall’s hours.
    • For more information, visit Bar Ludo.

  •  

    Have you won the lottery? Congratulations!


    You can claim your prize at the Salon de jeux de Québec prize claim centre.


    Lottery prize claim hours:


    • Prize of less than $2,000: Go to the cash desk every day between 9 a.m. and noon or between 1 p.m. and 11:30 p.m.
    • Prize between $2,000 and $24,999.99: Go to the cash desk from Monday to Friday between 9 a.m. and noon or between 1 p.m. and 4:30 p.m., except on statutory holidays.
    • Prize of $25,000 or more, annuity, or contestant spot on TV: Please contact Loto-Québec’s customer service team at 1‑866‑611‑5686 to make an appointment.
    • Prize won as a traditional group (without Formule groupe): Currently, only prizes of less than $2,000 can be claimed by a group member at the gaming hall. The payout of prizes of $2,000 and more for, at least, one member of the group is temporarily suspended. To find out how to claim a prize as a group, visit Prize claims.